Day one — Communication & content marketing
Effective communication. Verbal and non-verbal communication, active listening, reading an audience and choosing the message that fits it — including how each changes online.
What content marketing really is. Why content outperforms traditional advertising, the formats it takes, and where each belongs in the customer journey — with examples from the regional market.
Building a content strategy. Objectives, audience, accurate personas, the right platforms, and an editorial calendar the team can sustain.
Day two — Creating content & building presence
Producing effective content. Copywriting fundamentals, storytelling, short-form video and infographics — and adapting one idea across every platform.
Publishing, engagement, results. Publishing schedules, growing engagement, handling comments and criticism, and the metrics that matter.
Personal brand & ethics. A digital presence that shows expertise and protects reputation: credibility, transparency, intellectual property, privacy and responsible use of AI.